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Ordering From Our Collection of Handcrafted Accent Furniture
Browse our collection of handcrafted accent furniture from the departments listed on the menu bar. When you have made your choice, select the size and options you like. Enter the quantity that you wish to order. Then click on Add to Cart. You may either continue shopping or proceed to check out. Within one business day, you will receive an order summary via email with your purchase details and estimated completion date.
Customizing One of Our Handcrafted Items With the Custom Order Form
All of our handcrafted accent furniture can be customized to your specifications. Pick the item that you wish to customize. Rollover the Custom Design Button on the menu bar and select the Custom Product Modification Page. Click on the Custom Order Form button at the bottom of the page and complete the form with as much information as you can.
Submit the form to us and in 2-3 business days we will send you a prototype drawing and price quote. To accept the quote, you can go to the link provided and pay for your order in advance, on our website or by mail.
Have Us Design and Handcraft a Custom Piece of Furniture
We can custom design and build just about anything. Plan out what you need including; dimensions, features, styling, type of wood and the finish. When you're ready, rollover the Custom Design button on the menu bar and select the Custom Design Service Page. Click on the Custom Design Form button at the bottom of the page and complete the form with as much information as you can.
Submit the form to us, along with your $25 design fee. We will contact you to discuss your request at your convenience. In 5-7 business days, we will send you a prototype drawing and price quote. To accept the quote, go to the link provided and make your down payment on our website or by mail. When your order has been completed, the balance will be due and can be paid in the same manor.
Online Sales Process
When you proceed to checkout, you have the option of completing your purchase through our secure shopping cart, through Paypal with your Paypal account or through Google checkout with your Google account. Payments processed through our secure checkout are processed by Paypal payment services and are SSL encrypted. When paying through Google or Paypal, you will be taken to their secured site to process your transaction. Your credit card or account will be authorized and charged at that time. It may take up to 48 hours for the transaction to show on your account. Credits are processed immediately, but may take up to three weeks to post on your credit card account.
Offline Sales Process
If you choose to mail us your order, use the offline order form in the shopping cart checkout and send it with your payment. We will email you when we receive your order. Credit cards will be authorized and charged when we receive your order. If you are paying by check, it will be submitted and your order will be put into line for production after your check has cleared.
Your Financial Information Is Secure
When your sale is processed, the selected payment service will only send us the necessary contact information needed to complete your sales transaction. We have no access to your account numbers or financial information.
Our Privacy Policy
When you create your password protected account, your personal information remains secured on our SSL encrypted server. This information can only be viewed by you. Your information cannot be sold, transferred, exchanged or given to any other company for any reason whatsoever. The only information we will share, is your address and phone number with the specified shipping company.
Our Site Security
Poplar Street Woodworks is committed to protecting our customers’ personal information. We do this by using industry-standard encryption and password protection technologies. Our SSL certificate from GoDaddy.com features up to 256-bit encryption and ensures that sensitive data is kept safe via a secure server. GoDaddy.com’s certificates have a warranty program that provides $2000 of financial protection. Our website is also scanned quarterly by McAfee Secure for PCI compliance status and certification.
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