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Our Step By Step Guide For Processing Your Order
Ordering From Our Collection of Handcrafted Accent Furniture Browse our collection of handcrafted accent furniture from the departments listed on the left menu bar. When you have made your choice, select the size and options you like. Enter the quantity that you wish to order. Then click on "Add to Cart". You may either continue shopping or proceed to check out. Within one business day, you will receive an order summary via email with your purchase details and estimated completion date.
Customizing One of Our Handcrafted Items With the Custom Order Form All of our handcrafted accent furniture can be customized to your specifications. Pick the item that you wish to customize. Click the "Customize Your Order" on the top menu bar and select the "Custom Order Form". Complete the form with as much information as you can. Submit the form to us and in 2-3 business days we will send you a prototype drawing and price quote. To accept the quote, you can go to the link provided and pay for your order in advance, on our website.
Have Us Design and Handcraft a Custom Piece of Furniture We can custom design and build just about anything. Plan out what you need including; dimensions, features, styling, type of wood and the finish. When you are ready, rollover the "Custom Design" button on the top menu bar and select the "Custom Design Form". Complete the form with as much information as you can. To pay for your custom design fee, select "Custom Design Fee" from the left menu bar under "Do Other Stuff".
Custom design requests will not be processed until we receive the custom design fee payment. Submit the form to us, along with your $35 design fee. We will contact you to discuss your request at your convenience. In 5-7 business days, we will send you a prototype drawing and price quote. To accept the quote, go to the link provided and make your down payment on our website. When your order has been completed, the balance will be due and can be paid in the same manor.
Online Sales Process When you proceed to checkout, you have the option of completing your purchase through our secure shopping cart, through PayPal with your PayPal account or through Google checkout with your Google account. Payments processed through our secure checkout are processed by PayPal payment services and are SSL encrypted by GeoTrust. When paying through Google or PayPal, you will be taken to their secured site to process your transaction. Your credit card or account will be authorized and charged at that time. It may take up to 48 hours for the transaction to show on your account. Credits are processed immediately, but may take up to three weeks to post on your credit card account.
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